Job Responsibility:

About us

Carriage Upholstery is a small business in Lacombe County, AB. We are innovative, creative, rewarding and our goal is to thread the needle between peoples dreams and reality. We are a family owned and run business who really enjoy what we do day in and day out.

Our work environment includes:

- Modern office setting
- Growth opportunities
- Relaxed atmosphere
- Flexible working hours
- Safe work environment

Duties:- Greet and welcome customers and visitors to the upholstery shop- Answer phone calls, schedule appointments, and manage the front desk- Maintain customer records and update necessary information- Assist with billing and payment processing- Coordinate with other employees to ensure smooth operations of the shop- Handle incoming and outgoing mail and emails- Perform general clerical duties such as filing, photocopying, and emailing

Skills:- Excellent communication and customer service skills- Proficiency in using Excel and Quick-books online or similar software for email, scheduling,



and delineating jobs for employees- Solid organisational skills with attention to detail- Ability to multitask and prioritise tasks effectively- Knowledge of how a Trades (mechanics, welding, fabrication, etc.) shop works is a plus

As a Receptionist/Administrative Assistant in our upholstery office, you will play a crucial role in providing exceptional customer service. You will be responsible for managing the front desk operations, scheduling appointments, maintaining customers jobs, and assisting with billing. We are looking for someone who is organized, detail-oriented, and has excellent communication skills. If you have experience working in a fast paced "trades" shop setting and are proficient in managing people and schedules, we would love to hear from you. Join our team and contribute to creating a positive experience for our customers.

Job Type: Full-time

Pay: $19.00-$25.00 per hour

Expected hours: 40 per week

Additional pay:

- Overtime pay

Benefits:

- Flexible schedule
- On-site parking
- Paid time off

Schedule:

- Monday to Friday

Work Location: In person

📌 Customer Service Administrator (Lacombe)
🏢 Carriage Upholstery
📍 Lacombe