Elevate the pet parent experience as a Customer Experience Leader at PetSmart. Drive team success and foster a culture of growth and service in a pet-friendly setting.As an Assistant Store Manager, you will champion the pet parent experience while providing exceptional leadership. This role demands a customer-focused approach, high-level communication, and organizational skills to ensure efficient operations, safety of pets, and satisfaction of pet parents. You will facilitate the associate experience through coaching, staffing, and training initiatives.Key Responsibilities:Lead hiring, coaching, and training of associatesDrive pet parent engagement across all servicesMaintain compliance with policies and proceduresOptimize daily operations for store financial goalsOversee store events and enhance customer experienceRequirements:3-5 years in retail leadership or customer serviceFull-time availability, flexibility in schedulingStrong verbal and written communication skillsProficiency in relevant computer applicationsCapable of lifting up to 50 pounds and working in varied environmentsLead with passion and make a positive impact daily within PetSmart's dedicated team culture.

📌 Customer Experience Leader At Petsmart (Maple Ridge)
🏢 PetSmart
📍 Maple Ridge