Contract Length/End Date Up to 1 year with possibility for renewalReplacement/New Position Replacement for Existing VacancyPosting Type Internal and ExternalPosting Date 10/14/2026Application Deadline 10/28/2026Position SummaryReporting to the Brand and Marketing Manager, the Design and Production Coordinator provides vital expertise, service and creativity while supporting activities that manage the City's reputation, enhance the corporate image, influence behaviour and cultivate awareness of the City's programs and services. You are an expert in all aspects of graphic design, production, and project management.Working closely with Communications Advisors, graphic designers, and stakeholders across the organization, the Design & Production Coordinator ensures that every project moves through the production pipeline efficiently, on time, and on budget. This role brings structure, process discipline, and operational rigor to a fast-paced creative environment; enabling the broader team to focus on strategy and storytelling while production runs seamlessly in the background.Key Duties and ResponsibilitiesProject & Production ManagementProvide consulting services to all levels of staff and actively manage the design and production process from start to finishMeet with clients to discuss the issue/initiative, and desired outcomes and audiencesOwn the full project lifecycle for all design and production requests; from intake and scopingthrough creative execution, approvals, and final deliveryEnsure compliance to brand guidelines, and provide advice to ensure quality standards of format and style are adhered toPartner with Communications Advisors to triage incoming requests, assess scope and complexity,



and assign appropriate resources and timelinesDevelop and maintain standardized intake forms, production briefs, and request workflows to streamline how project asks are captured and actionedFacilitate kickoff meetings, creative briefings, and status check-ins to align stakeholders and keep projects on trackMaintain a real-time production calendar and capacity plan to manage workload distribution across the design teamLead continuous improvement efforts for the production workflow and identify opportunities to automate repetitive production tasksManage the team's digital asset management (DAM) system, ensuring all brand assets, templates, and completed work are properly organized, versioned, and accessibleServe as the primary point of contact for production-related vendor relationships, including print suppliers, media vendors, freelancers, and external production studios.Coordinate the placement of paid advertising across print, digital, out-of-home (OOH), and other media channels in alignment with campaign plans and media schedulesObtain quotes, negotiate rates,



and manage vendor performance against agreed service levels and delivery standardsSupport the development of media plans by providing logistical and cost data to inform channel selection and budget allocationEducation and ExperienceDiploma in Graphic Design, Desktop Publishing, Marketing, Project Management or related discipline5 years' experience in a similar roleRequired Skills/KnowledgeProficient in Microsoft Office Suite, Adobe Creative Suite, and project management softwareDemonstrated creative processExperience developing and managing various promotional and marketing material using different forms of media (video, photography, written, online, etc.)In-depth knowledge of AODA requirements as they apply to graphic designManages organizational change through strong leadership and communication skillsDemonstrates and encourages perseverance and resilience in difficult timesDemonstrates solid written and verbal communication skillsEncourages innovative thinking and new ideasProven ability to oversee and track budgetsDemonstrates and encourages excellent listening skills and different points of viewEnsures that objectives and accountabilities are clearly communicated within the departmentEmpowers staff to support a culture of learning, mentoring, and sharingDemonstrate the City's corporate values of care, collaboration, courage and serviceDemonstrates personal leadershipBuilds people and cultureCultivates open communicationShapes the futureNavigates and leads through complexity and changeWe thank all candidates for their interest, however, only those under consideration will be contacted.TheCityof Richmond Hill is committed to inclusive, barrier-free recruitment and selection processes. If contacted to participate in the recruitment and selection process, please advise Human Resources if you require an accommodation.

📌 Design And Production Coordinator (Richmond Hill)
🏢 City of Richmond Hill
📍 Richmond Hill