Elevate Samsung's product logistics as a Senior Specialist in Business Operations. Drive timely return processing and enhance stakeholder communication for a renowned global brand.Samsung Electronics Canada is seeking a Senior Specialist I for Business Operations. In this pivotal role, you will be responsible for overseeing product sales, pricing strategies, and reverse logistics processes. Your expertise will ensure smooth return processing, key communications among various teams, and accurate documentation in Samsung's systems,



contributing to overall operational success.Key Responsibilities:Monitor outstanding return requests and act accordinglyExecute reverse logistics processes for customer ordersServe as the subject matter expert for Reverse LogisticsManage and publish essential KPIs related to returnsCoordinate Return Authorization approvals with SECA teamsRequirements:1-3 years of reverse delivery experience in logisticsHigh proficiency in SAP/ERP, Excel, and data analysisKnowledge of Canadian Last Mile Delivery networksStrong written and verbal communication skillsPost-secondary education or equivalent work experienceLeverage your skills in logistics, customer service, and operations to make a significant impact at Samsung Electronics Canada.

📌 Senior Business Operations Specialist At Samsung (Mississauga)
🏢 Samsung Electronics America
📍 Mississauga