Launch your career in the design field as a Customer Service Representative at our Edmonton head office. Be the vital link between clients and projects, ensuring satisfaction and successful case closure.In this dynamic role, you'll manage customer service cases, liaising with clients and suppliers to deliver at a high level. Your responsibilities include documenting cases via phone and email, maintaining thorough records, and building robust relationships with vendors and clients.



You will be pivotal in ensuring our service solutions align with industry standards while mitigating losses for the company.Key Responsibilities:Review and document customer service cases efficientlyMaintain continuous communication with clients and stakeholdersCollaborate with vendors to find cost-effective solutionsManage all documentation for case submissionsMonitor customer service practices to uphold standardsRequirements:Exceptional verbal and written communication skillsMeticulous documentation and organizational abilityStrong problem-solving aptitude for customer needsExperience with high-end clientele serviceAbility to thrive in high-pressure environmentsExcel as a Customer Service Representative, fostering relationships while ensuring excellence in processes and solutions.

📌 Design Industry Customer Service Representative (Edmonton)
🏢 Lightform Canada
📍 Edmonton