Patient scheduling and active listening define this remote opportunity with Insight Medical Imaging. Serve Alberta patients through accurate, compassionate appointment coordination and communication.

As a Central Booking Agent, you will handle diagnostic imaging bookings while maintaining professionalism in a high-volume setting. The work includes electronic fax handling, appointment confirmations, rebooking, and collaboration with clinic teams.



Strong prioritization and time management are essential.

Key Responsibilities:

• Coordinate appointments from incoming physician faxes
• Contact patients to confirm and rebook appointments
• Fill available appointments when required
• Support effective clinic workflows and timely patient care
• Provide feedback supporting scheduling process improvements

Requirements:

• Strong interpersonal communication and active listening skills
• Demonstrated empathy and compassion with patients
• Medical scheduling systems and customized software proficiency
• Strong data entry and electronic fax handling abilities
• High School Diploma and contact center experience

Bring empathy, organization, and medical scheduling knowledge to Insight Medical Imaging’s patient-centered Central Booking Agent team.