Resource & Project Specialist (Toronto)

Resource & Project Specialist (Toronto)

30 Oct
|
BMO
|
Toronto

30 Oct

BMO

Toronto

Application Deadline: 10/29/2026Address: 250 Yonge StreetJob Family Group: MarketingPosition OverviewThe Resource & Project Specialist ensures the creative team is sufficiently staffed, well-prioritized, and able to deliver work on time. They act as the main touchpoint between the creative team and the rest of the business, intervening where needed to ensure the smooth flow of work through the creative team. Using ClickUp, they are responsible for intaking new creative briefs, assigning both staff and freelance Art Directors, Copywriters, and Designers to projects, and provide ongoing monitoring of the team's capacity. This role owns day-to-day resourcing, project management, and workflow execution—making sure projects move efficiently and team capacity is balanced This is a hands‐on delivery role focused on people, timelines, and clarity.Key ResponsibilitiesResource ManagementOwn creative resourcing across Art Directors, Copywriters, Designers, and freelancersManage capacity planning, workload balancing, and schedulingSource, onboard, and manage freelancers in partnership with Creative OpsFlag resourcing risks early and recommend solutionsIntake & Resource ManagementManage the intake and assignment of creative projects end-to-end using ClickUpReview new briefs to ensure that they are complete and the provided details are aligned with their stated objective(s) before work beginsEvaluate the timeline and scope of new projects against the team's SLAs as well as current capacityProvide feedback to Marketing Specialists on misaligned elements in briefs, suggesting adjustments to balance workloads and schedules as neededAssess projects based on scope, timelines, and complexity against all other work currently being executed on by the creative team; assign projects to either internal staff or freelancers accordinglyMaintain awareness of the status of projects post-briefing to inform a holistic understanding of the capacity of each individual team memberProject ManagementSafeguard governance process and standards by ensuring that no project briefs without required approvals from managers and senior leadershipEnsure all projects follow the established creative workflows,



including adherence to the mandatory use of tools such as ClickUp and ZiflowMonitor project progress and proactively identify and address risks such as increases in project scope, fluctuating timelines, and external delaysEnforce process consistency while maintaining flexibility where needed to accommodate rush or high priority workHelp facilitate reviews, approvals, and handoffs between teams, as neededEnsure working files are properly and consistently filedProvide eyes‐on‐the‐ground monitoring for sources of delays or churn, escalating system‐level problems that are causing friction to the Creative Operations & Systems ManagerCommunication & CoordinationAct as the primary point of contact for project status updates for Marketing and other teamsKeep stakeholders informed and aligned on any deviations from a project's original objective, scope, timeline, etc., escalating alterations to leadership as neededEnsure that all members of the creative team assigned to a project have access to the resources that are necessary for their success such as specific files, Figma projects, etc.Support the creative team by removing blockers and ambiguity and guarding against their capacityManage the freelance roster, including building relationships with freelancers and identifying when gaps develop in the freelance rosterQualificationsStrong proficiency in ClickUp or similar project management toolsExperience managing creative teams or agency/in‐house creative workflowsSkilled in navigating competing priorities coming from multiple stakeholdersAble to negotiate compromises that reduce pressure while still ensuring all work gets doneAble to quickly understand new processes and systemsHighly organized with excellent attention to detailStrong communication and interpersonal skillsSalarySalary: $45,000.00 - $100,000.00 Pay Type: SalariedThe above represents BMO Financial Group's pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure.



Salaries for part‐time roles will be pro‐rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position. BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance‐based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.Bmo.Com/global/en/Total-Rewardshealth insurancetuition reimbursementaccident and life insuranceretirement savings plansperformance‐based incentivesdiscretionary bonusesother perks and rewardsAbout UsAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We'll support you with the tools and resources you need to reach current milestones, as you help our customers reach theirs. From in‐depth training and coaching, to manager support and network‐building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.Bmo.Com/ca/en.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives.Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life.Everywhere we do business, we're focused on building, investing and transforming how we work to drive performance and continue growing the good.

📌 Resource & Project Specialist (Toronto)
🏢 BMO
📍 Toronto

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