IntroductionThe Jim Pattison Auto Group is seeking a Junior Service Advisor to serve as the first point of contact in the Service Department at our Subaru on Regent dealership. In this role, you will help ensure every service customer enjoys a positive and professional experience.You will take pride in providing exceptional service, maintaining strong organization, and making sure each interaction reflects our dedication to our customers.Schedule: This is a full-time, permanent position of 40 hours per week. Regular hours are Monday through Friday, either 8:00 a.M. to 5:00 p.M. or 9:00 a.M. to 6:00 p.M.Reports to: Service ManagerAbout UsThe Jim Pattison Auto Group, a division of the Jim Pattison Group, was established in 1961 when Jimmy Pattison acquired a GM franchise. Today, the organization operates 28 locations across Western Canada, representing 16 automotive brands.Customer satisfaction is our top priority, and it is made possible by the dedication of our employees. Learn more about us here: https://www.Jpautogroup.Com/dealership/about.HtmA Day in the LifeGreet Service customers and ensure the customer's needs are fully understoodPromptly and professionally answer incoming calls to the Service departmentAccurately document all vehicle concerns onto Repair Orders and sell repairs and services to customers based on their needsPrepare accurate quotes for recommended services and obtain customer approvals for repairsAct as the liaison between the customer, the parts department, and the Automotive TechniciansEnsure customers are kept informed about the status of their vehicle, any additional recommended repairs that may be found, and wait timesManage customer complaints respectfully and promptly; escalated concerns whenappropriateConduct vehicle inspection walk-arounds before and after service appointmentsMaintain a tidy,



presentable work spaceEnsure a high degree of confidentiality with company and customer informationParticipate in maintaining a supportive and engaging working environmentOther administrative duties as assignedWhat We're Looking ForA valid MB Driver's license is required, including a satisfactory Driver's Abstract reportPrevious experience in the automotive industry as a Service Advisor is preferred, with experience with CDK/One-Eighty software considered an assetPrevious, related experience in a customer-facing role would be considered an assetProficiency with Microsoft Office (Word, Excel, Outlook)Robust customer-service skills with a friendly, approachable attitudeGood data entry skills, with strong accuracyDetail-oriented, with the ability to multi-task and prioritize responsibilitiesAbility to stay calm and focused in a face-paced environmentReliable, punctual, and dependableGood written and spoken communication skillsAbility to work in close proximity to a noisy automotive shopAbility to periodically work outdoors during the day to complete vehicle inspections, with exposure to various weather conditions including sun, rain, wind, snow, heat, and coldWhat We OfferCompetitive wagesComprehensive benefits package, including health, dental, and insuranceFlexible schedulesUnlimited opportunities for advancement, growth, and developmentManufacturer led training opportunitiesAccess to exclusive corporate discount programsRecognition and rewards programsA great team atmosphere and a positive, supportive working environmentThis role requires successful candidates to complete a satisfactory Criminal Record Check and submit a satisfactory Driver's Abstract.We thank all applicants for their interest; however, only those selected for interviews will be contacted.We are an equal opportunity employer and are committed to creating an inclusive and accessible workplace. We welcome applicants from all backgrounds and experiences. If you require any accommodations during the recruitment process, please contact us at [email protected].

📌 Junior Service Advisor - Subaru On Regent (Winnipeg)
🏢 Tribe513
📍 Winnipeg