Elevate customer satisfaction as the Customer Service Manager at Key Equipment Services. Lead a dedicated team to enhance customer experiences and drive service excellence in the hospitality sector.In this role, you'll oversee a passionate customer service team, using your leadership skills to mentor and motivate. Key Equipment Services, a major player in food service equipment, seeks a natural leader with 4-5 years of management experience. Your focus will be on fostering a customer-first culture and addressing complex issues that enhance loyalty.Key Responsibilities:Build a customer-first culture across the teamLead and develop a high-performing service teamEnsure productive customer service processesAddress customer concerns and escalations personallyMonitor key service metrics and performance targetsRequirements:4-5 years of management experience in hospitalityProven ability to motivate and develop individualsStrong communication and relationship-building skillsExcellent problem-solving and decision-making skillsWillingness for occasional travelBecome a pivotal force in delivering exceptional service experiences at Key Equipment Services.

📌 Customer Service Leader At Key Equipment (Burnaby)
🏢 Key Food Equipment Services
📍 Burnaby