Salary Range: $100,000.00 To $150,000.00 AnnuallyPAG Direct is looking to expand their Thornhill Hyundai Management team and is currently searching for a Used Car Sales Manager !Reporting to the General Sales Manager, this position is a tremendous opportunity for someone with a successful track record of inventory management, customer retention and profitability.In this role, the successful candidate will be part of a strong performing dealer group and will be given opportunities for further development.Skills & Qualifications:A minimum of 1-3 years of progressive experience in a Retail Automotive Import Management Sales roleExcellent leadership and management skillsStrong interpersonal, communication and customer service skillsSuperior sales skills and a commitment to sales systems and objectivesHigh energy, resourceful, professional & process orientedAbility to build a customer focused team environmentExperience building long-lasting customer relationshipsExcellent problem-solving skills and ability to work efficiently and effectivelyAbility to maintain confidentiality of pertinent dataSolid experience with v Auto and technologically savvyExperience with Tekion an assetPosition Summary:Consult with Sales Representatives and the General Sales Manager to set out clearly defined dealership sales goalsStay abreast of the local / provincial resale vehicle market and use this knowledge to appraise used vehicles and set realistic vehicle retail prices for the dealership according to guidelines set by the General ManagerMonitor vehicle inventoryExecute approved pricing over time strategies to ensure inventory turnoverObserve strengths and opportunities of Sales Representatives and perform one-on-one training or consult with the General Sales Manager to schedule formal corporate training sessions as neededAttend to sales-based customer complaints in a prompt and effective manner to minimize customer inconvenience / dissatisfaction and to maximize the dealership's customer image. Refer difficult complaints to higher management.Keep abreast of competitive industry and local trends and participate with the General Manager in developing advertising and promotional campaigns to capitalize on recognized trends. Take charge of execution of approved marketing programsCalculate customer quotations and assist in closing vehicle purchaseDaily outbound activity trackingDaily CRM review including, appointment confirmations, missed appointment follow up and previous days' visit customer follow upOversee all manufacturer training to ensure Sales team product knowledge is up to date an aligned with Manufacturers expectationsOversee Manufacturer Customer Satisfaction program and ensure elite performanceBenefits of working with us:Employee Assistance ProgramLearning opportunities to help you grow and support your qualified developmentProactive and knowledgeable managementWork Schedule (various shifts from the following):Monday to Thursday: 9:00am to 9:00pm (day and evening shifts available)Friday: 9:00am to 6:00pmSaturday: 9:00am to 6:00pmSunday: 9:00am to 5:00pmCompensation:Compensation range including performance bonus is between $100,000 to $150,000Upon request, PAG Direct will provide reasonable accommodation for persons with disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.#J-18808-Ljbffr

📌 Used Car Sales Manager (Richmond Hill)
🏢 PAG Direct
📍 Richmond Hill