30 Oct
|
Humankind Global Recruitment
|
Shubenacadie
30 Oct
Humankind Global Recruitment
Shubenacadie
We have partnered with 270 West Consulting, who are dedicated to supporting Canadian Armed Forces personnel. Through compassion, professionalism, and personalized care, 270 West Consulting assist veterans in navigating services and benefits to ensure they receive the support they deserve.270 West Consulting are seeking an experienced Client Care Administrator to join thier growing team. This is a full-time, in-office position ideal for someone who is organized, professional, and passionate about helping others. You'll be the first point of contact for many of their clients and will play a critical role in ensuring smooth day-to-day operations.Key responsibilities includeProvide front-line client support over the phoneContact customer leads and keep detailed records of outreachesAct as liaison with medical and mental health clinics that support clientsAssist team members with administrative tasks and client file managementManage emails and scheduling efficiently and professionallyMaintain detailed and accurate client notes in our systemsEnsure a welcoming and respectful environment for all clientsSupport the coordination of appointments, follow-ups, and documentationSupport reception, office management and various logistics duties as neededOther duties related to the core role as requiredKey requirements includeProficiency in Microsoft Office Suite, including Outlook,
Word and ExcelExperience with CRM systems would be an assetExperience in and aptitude for administrative role(s)Strong communication skills, particularly over the phoneBilingual in EN/FR considered an assetExcellent time management and ability to prioritize multiple responsibilitiesDetail-oriented, with robust organizational skills and accurate note-taking habitsBe part of a meaningful mission supporting Canadian veterans. Work in a collaborative and supportive team environment. Competitive starting salary. Paid vacation. Benefits package including heath, dental and life insurance. The successful candidate will be required complete a background check.Our client is committed to fostering a workplace that prioritizes inclusion, respect, and equal opportunity for all. We encourage applications from women, Indigenous peoples, racialized individuals, people with disabilities, those of diverse sexual orientations or gender identities, individuals from diverse socio-economic backgrounds, newcomers, and those who can contribute to the richness of our community through their unique perspectives and lived experiences. We value diversity and believe it enhances the growth and success of our organization. All qualified applicants are welcome to apply; however, preference maybe given to Canadian citizens and permanent residents.
📌 Client Care Administrator (Shubenacadie)
🏢 Humankind Global Recruitment
📍 Shubenacadie