Hospitality-Focused Front Desk Agent (Montreal)

Hospitality-Focused Front Desk Agent (Montreal)

30 Oct
|
Gray Collection
|
Montreal

30 Oct

Gray Collection

Montreal

Join the Front Desk team to provide exceptional hospitality and guest satisfaction. As a Front Desk Agent, you will thrive in a dynamic environment while ensuring financial accuracy and a warm welcome.Under the guidance of the Front Desk Manager, this role demands strong analytical skills and detail orientation. With a focus on guest interactions, you'll manage administrative tasks related to arrivals and departures, ensure accurate cash handling, and efficiently assist with inquiries. Your proactive communication will enhance guest experiences, supported by a cooperative Front Desk team.Key Responsibilities:Greet guests warmly and manage their arrivals and departuresHandle cash transactions and process secure paymentsAnswer phone calls and direct inquiries appropriatelyFollow up on guest requests promptly and professionallyProvide information about local attractions in collaboration with conciergeRequirements:Diploma in Hospitality Management is an assetAt least one year in customer serviceFamiliarity with hotel property management systemsProficiency in Microsoft Office SuiteExcellent communication skills in French and EnglishEmphasize your hospitality skills and attention to detail in this Front Desk Agent role.

📌 Hospitality-Focused Front Desk Agent (Montreal)
🏢 Gray Collection
📍 Montreal

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