Coordinate patient appointments and referral information at Southlake Health in Newmarket, Ontario, supporting nursing staff and physicians.

As Program Clerical Support, you will manage reception, scheduling, referrals, records, and clerical processes within a health care department. The permanent, casual position requires coordination with internal teams, external facilities, hospitals, and community care providers. You will help meet appointment wait times while maintaining accurate patient information.

Key Responsibilities:

• Contact patients with appointment dates and scheduled test details
• Coordinate appointments using policies, procedures,
  
  
  
  and protocols
• Complete referral forms for external health care facilities
• Transcribe and process physician or prescriber orders
• Liaise with hospitals and community providers for patient information

Requirements:

• Medical Terminology Certificate required
• Medical Office Administration diploma preferred
• One year acute care clerical experience required
• Meditech and Microsoft Office proficiency preferred
• Ability to prioritize, multitask, communicate, and collaborate effectively

Use scheduling, referral coordination, and clinical clerical skills to support accurate patient services at Southlake Health.