Spa Experience AgentOur MissionTo offer a haven for personal renewal in the Scandinavian age-old tradition where body and mind find peaceVisionTo be recognized as the best relaxation experience in Canada while providing a meaningful workplace that encourages a balanced lifestyle.Fundamental ValuesAuthenticity: we are welcoming and genuine. With the simplicity and quality of the experience we offer, we lead by staying true to the Scandinavian tradition through our locations, materials, and scents.Team Spirit: we communicate, display empathy and work in a family spirit. We approach change in a positive way, are always willing to help, and rally around common goals.Professionalism: we anticipate our guest needs and go above and beyond their expectations, we are experts, we perform at the highest level, we lead by example, are accountable and deliver great results.ExpectationsTo offer a warm, friendly and professional welcome to guestsEnsure quality and cleanliness of the siteMaintain and upholdthe spa's silentpolicy to ensurea peaceful andrelaxing environment forguestsAnticipate site needs and take initiative to complete tasks independentlyPerform technical & maintenance duties including water quality testing (training provided)Job Type: Full-TimeHourly Rate: $22.01BenefitsComplimentary thermal baths membership for yourselfComplimentary thermal baths membership for one friend, after 3 monthsExtended Health Benefits after 9 monthsComplimentary massage allocation plus massage discount of 35%Winter Whistler Blackcomb Spirit Pass or Wellness ProgramFood and beverage discounts for onsite caféCorporate discount vouchers for friends and familyStaff accommodation,



based on availabilityTasks & ResponsibilitiesMaintain cleanliness and quality of the entire site to Scandinave Spa Standard; including, but not limited to, cleanliness and order of bathrooms, shower stalls, locker rooms, Massage Pavilion, and the Lobby.Optimize the spa ambience by ensuring Scandinave Spa policies are followed.Assist in guiding guests through their Scandinave Spa visit with a thorough knowledge of our spa features.Be proactive in anticipating guests' needs.Assist with guest issues or concerns that arise and, if required, seek support from Team Leader/Supervisor and/or Manager.Perform opening and closing procedures on site.Perform Technical Duties:Ensure quality of all pools: test water samples, calculate and add chemicals as needed, monitor temperatures, and maintain cleanliness.Maintain sauna fire and ambience fireplace temperatures.Monitor steam room and solarium temperatures.Parking duties:Direct guests where to park if required.Be the first point of contact for guests on arrival, provide information of any waitlists.All other tasks requested of you for the smooth and efficient function of the Scandinave Spa Whistler.PrerequisitesYou love to be outdoors, can be on your feet all day and walk up/down st step sPrevious customer service experience preferredExcellent attention to detailEnergetic and positive team playerExcellent communication skills, ability to remain calm and professional at all timesProactive, creative problem-solving skillsAble to lift 20kgPrevious experience with water quality testing and maintenance is not required – training will be providedClear criminal record checkAvailable to work full time hours including evenings and weekends#WHISPA23

📌 Outdoor Spa Operations Agent (Canada)
🏢 Sweeping Corporation of America
📍 Canada