Support Ford Credit Canada as a bilingual Customer Service Representative focused on account maintenance from your home. Utilize your problem-solving skills to assist customers in overcoming financial challenges.In this full time remote role, you will work closely with a large team and a diverse network of Ford/Lincoln dealers. This position demands strong communication and analytical skills as you resolve account issues and negotiate payment arrangements. Ideal candidates possess experience in credit, financial analysis, sales, collections, and relationship management.Key Responsibilities:Manage early-stage delinquency portfolio effectivelyEvaluate credit applications and negotiate terms with dealersCommunicate directly with customers to understand issuesProvide professional expertise and support to customersMaintain flexibility within operational hours, including weekendsRequirements:Bilingual in English and French or SpanishExperience in credit and financial analysis preferredAbility to work various flexible hoursReside in or near Edmonton, ABStrong communication and negotiation skillsDeliver exceptional customer service and financial solutions while enhancing Ford Credit's reputation as a trusted lender.

📌 Remote Bilingual Customer Service Specialist (Quebec City)
🏢 Ford Global Career Site
📍 Quebec City