Thom Browne is widely recognized for challenging and modernizing today's uniform: the suit. By questioning traditional proportions, Browne's designs consistently convey a true American sensibility rooted in quality craftsmanship and precise tailoring. We pride ourselves on our core values of respect and collaboration, challenging ourselves to express creativity and continuously innovate. We attract ambitious individuals who operate in unique ways while upholding exceptional craftsmanship and excellence.THE ROLEConsistently achieve and exceed monthly, seasonal, quarterly, and annual sales objectivesProvide sales and client-service assistance in Mandarin to Mandarin-speaking clients, including product consultations, fit and alteration discussions, purchases, and after-sales serviceDevelop and maintain a sophisticated client network by leveraging clienteling tools and building long-term relationships through meaningful, personalized communication and serviceDemonstrate exceptional knowledge of Thom Browne collections, brand heritage, and craftsmanship to provide clients with tailored recommendations across all product categoriesProactively identify opportunities to elevate the client experience through styling, cross-selling, and storytelling, staying attuned to emerging client needsCommunicate valuable insights on client preferences,



product performance, and market trends to drive salesEnsure operational excellence by managing product flow, maintaining internal control standards, and supporting seamless service delivery to drive sales performanceTHE IDEAL CANDIDATEMinimum 2-3 years' experience in luxury retail or a high-touch client service environmentProfessional proficiency in spoken Mandarin is required because this position regularly provides sales and client-service assistance to Mandarin-speaking clientsAbility to source prospective clients through authentic outreach and strategic engagementDemonstrated proficiency in client relationship management, product knowledge, selling techniques, and effective communicationHighly organized and self-motivated, with solid interpersonal skills and a collaborative mindsetConfident, polished, and entrepreneurial; capable of excelling both independently and as part of a dynamic teamPassionate representative of the Thom Browne worldWHAT WE OFFER YOUCompetitive compensation. Hourly range is between CAD $23.00-25.00 per hour + commission. Please note that compensation will be offered based on relevant skills and experienceThom Browne Classic UniformDiverse and inclusive working environment

📌 Sales Associate (Mandarin Proficiency Required) (Vancouver)
🏢 Thom Browne
📍 Vancouver