Enhance member experiences as a Member Service Specialist with FirstOntario. Deliver efficient transaction support while promoting additional services in this crucial role.In this member-focused role, your primary objective is to provide courteous transactional sales and service. You'll assist members with their service needs, ensure goals set by the Branch Manager are met, and identify opportunities for cross-selling services. Your keen attention to detail will enhance overall member satisfaction in the branch.Key Responsibilities:Deliver productive transactional sales including deposits and withdrawalsEngage members to enhance their services through cross-sellingProvide accurate service for cheque cashing and card pinningCollaborate with team members to resolve member inquiriesAssist in maintaining operational integrity and branch upkeepRequirements:Grade 12 education or equivalentPrevious experience in cash handling or customer serviceProficiency in MS Office preferredAbove average communication skillsReliable internet access for remote shiftsBecome a valued member of FirstOntario, ensuring exceptional service and satisfaction for all members.

📌 Firstontario Member Service Specialist (Hamilton)
🏢 Firstontario Credit Union
📍 Hamilton