Enhance member and client satisfaction with Desjardins as a full-time experience advisory agent. Provide support, promote financial empowerment, and deliver personalized solutions every day.As a full time Member Experience Advisor at Desjardins, you will play a key role in enhancing the client experience. You will address the needs of members, promote Desjardins' cooperative values, and provide assistance with banking transactions. Your focus will include identifying business opportunities and advising clients on digital solutions tailored to their needs.Key Responsibilities:Guide clients on technological tools for self-service transactionsMaintain business relationships through effective service deliveryAssist clients facing fraud or irregularities and ensure referralsStay up-to-date with the latest banking products and servicesAdhere to compliance and security measures in all transactionsRequirements:High school diploma in a related fieldA minimum of two years of relevant experienceKnowledge of French requiredFamiliarity with Desjardins products and servicesAbility to understand compliance and risk management rulesBe the supportive voice that empowers Desjardins members through exceptional service and expertise.

📌 Full-Time Member Experience Advisor (Levis)
🏢 Desjardins
📍 Levis