Perks & Perks:Subsidized staff accommodationSubsidized meals on shiftComplimentary stays at our sister lodgesStaff rates at all CRMR propertiesEmployee Benefits ProgramDiscount on food and beverages at our hotel dining outletsStaff events and recognition programs throughout the yearOpportunities for growth and advancement across our propertiesAccess to staff fitness facilities (select properties)Annual wage and performance reviewWhy Work With Us:This isn't your typical 9 to 5. Working at CRMR means waking up to mountain views, building lifelong friendships with teammates from around the world and being part of a close-knit team that genuinely feels like family. We believe the best guest experiences are created by people who love where they work and here, the mountains are your backyard.Position Overview:Serve as the key liaison between our property and tourgroups, ensuring seamless coordination of all tour logistics while maintainingexcellent communication with both internal teams and external clients. Thisrole is responsible for preparing comprehensive documentation, managing dailytour operations, and supporting the overall success of tour group stays andspecial events.Duties and Responsibilities:Assist in creating detailed Banquet Event Orders (BEOs) outlining all specifications for tour group stays and distribute to onsite teams weeklyPrepare and organize essential tour documentation including rooming lists, package details, key packets, vouchers, and room drop schedulesManage daily tour activities including routing, payment processing, mobility accommodations,



and special requestsProcess last-minute change requests and ensure proper communication to all relevant partiesMaintain records for all clients and functionsPrepare post-event billing drafts with attention to detailAttend and contribute to weekly team meetings to review upcoming events, share feedback, and relay updatesConduct property inspections as needed for tour preparationAssist with setup and teardown of weddings and conferences when requiredProvide administrative support to the Meeting & Events Coordinator during peak periodsHelp build strong client and guest relationships through attentive follow-up on all feedbackPerform other assigned duties as required to support the events teamRequirements/Experience:Previousexperience in hospitality, events, or tourism preferredExceptional customer service skills with a friendly, professional demeanorStrong organizational abilities and acute attention to detailExcellent written and verbal communication skillsProficiency withMicrosoft Office and hotel management systemsTeam-orientedmindset with ability to work independentlyFlexible schedule to work evenings when neededPlease note that only applicants selected for further consideration will be contacted.Canadian Rocky Mountain Resorts (CRMR) is committed to building a workplace where everyone can succeed and belong. As Bow Valley Workplace Inclusion Charter signatory, we are working to build a diverse, equitable, and inclusive team environment. We value a wide range of skills, experiences, and backgrounds; and encourage all qualified candidates to apply. CRMR is continuously evolving our systems and practices to remove barriers so all equity seeking groups can succeed.If you can't apply online or request accommodation during the application or hiring process, please contact our Human Resources Department at 1-(phone hidden).We look forward to receiving your application

📌 Meeting & Event Coordinator (Banff)
🏢 Canadian Rocky Mountain Resorts
📍 Banff