Lead customer-focused operations as a Technical Supervisor in a vibrant hotel setting. You'll oversee technical teams ensuring operational excellence while providing top-tier service to clients.As a Technical Supervisor, you will manage daily floor operations within the hotel, ensuring equipment setup and customer engagements exceed expectations. Your leadership will also guide technicians in audiovisual operations, event coordination, and customer satisfaction. This exciting role blends responsibility with team development.Key Responsibilities:Supervise setup and breakdown of audiovisual equipmentTroubleshoot technical issues efficiently as they ariseMaintain positive client relationships through communicationOrganize daily workflow of technicians and equipmentPerform preventative maintenance on technical equipmentRequirements:Bachelor's degree preferred3-5 years in customer service or hospitality3-5 years of audiovisual experience requiredMust meet Technical 1-Star Certification requirementsValid driver's license for roles operating company vehiclesElevate your career in audiovisual technology while leading a dynamic team to deliver world-class service.

📌 Technical Supervisor For Event Technology (Niagara Falls)
🏢 Encore Global
📍 Niagara Falls