Elevate events as a Senior Technical Lead, focusing on audiovisual excellence and customer satisfaction. This role bridges leadership and technical expertise in a hotel setting.As a Senior Technical Lead, you will operate advanced equipment in event settings, ensuring smooth execution from setup to breakdown. Collaborating with internal teams and clients, your goal is to surpass customer expectations through effective communication and technical proficiency. This role is central in cultivating technical skills within the team while supervising operations during live events.Key Responsibilities:Set up and operate advanced audiovisual equipment effortlesslyTroubleshoot technical issues as they arise during eventsMaintain positive client relationships through effective communicationTrain and mentor team members on technical skillsSupervise technicians to ensure event successRequirements:Bachelor's degree preferred2+ years of field experience required2-3 years of customer service experience preferredTechnical 1-Star Certification required within 60 daysAbility to lift 50 lbs and operate company vehiclesBring your leadership and technical skills to ensure flawless events and unmatched client satisfaction.

📌 Senior Technical Lead For Events (Niagara Falls)
🏢 Encore Global
📍 Niagara Falls