Shape AI-driven customer journeys as Clio’s Senior Customer Marketing Manager in Burnaby, Calgary, or Toronto on a 12-month contract. This senior role develops customer marketing strategies that increase product adoption and engagement. You will architect behavior-based journeys, apply AI-powered automation, and translate product releases into adoption campaigns. The work connects Marketing, Sales, and Customer Success through shared next-best-action logic and measurable programs. Key Responsibilities:

Architect AI-driven customer journeys from onboarding through expansion Define triggers, next-best actions, and cross-functional ownership Run webinars, social content, and community posts Build AI into customer engagement operations Track adoption metrics and recommend program improvements Requirements:

Five-plus years in B2B SaaS customer marketing Experience with AI-powered marketing automation tools Strong written and verbal communication skills Expertise with Salesforce, HubSpot, Pendo, or similar Analytical, team-oriented, and project management capabilities Bring lifecycle marketing expertise, AI fluency, and analytical judgment to Clio’s customer adoption and engagement programs.

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📌 Senior Customer Lifecycle Marketing Manager (Winnipeg)
🏢 Clio
📍 Winnipeg