Customer Service RepresentativeBring Your Care, Confidence, and Customer ExpertiseIf you're someone who enjoys helping others, communicates clearly, and takes pride in delivering a thoughtful, organized customer experience, we'd love to meet you.What You'll DoAs a Customer Service Representative, you'll be the welcoming face of the shop and a key connection point between customers, technicians, partners, and vendors. Your day-to-day responsibilities will include:Building positive, lasting customer relationships in person and over the phoneSubmitting ICBC rental forms and guiding customers through the processScheduling repair appointments and managing shop calendarsGenerating repair orders and ensuring accurate documentationInteracting with vendors and coordinating incoming/outgoing materialsProviding clear repair updates through phone, text, and emailManaging and posting invoices, parts returns,



and related paperworkReconciling repair orders with accuracy and attention to detailThis role is ideal for someone who enjoys a mix of customer interaction, administrative work, and supporting a busy team environment.What You BringExcellent verbal and written communication skillsStrong organization, accuracy, and attention to detailA friendly, professional approach with strong people skillsPassion for vehicles and helping customers feel confident in their repair journeyA valid driver's licenseSolid references that reflect reliability and professionalismWhat We OfferCompetitive wagesExtended health, dental, and vision coveragePaid time offRRSP planSupportive, team-focused environmentLearning & Development ProgramOpportunities to support our community through volunteeringCorporate discountsRegular social events and team gatheringsIf you're a service‐driven skilled who enjoys helping people and keeping things organized, we'd love to have you on our team.

📌 Customer Service Representative (Richmond)
🏢 Kirmac Collision
📍 Richmond