Beauty Incubator Recruitment is working with a leading name in aesthetic medicine, known for natural, refined results and gold-standard patient care. The clinic is growing and looking for a highly organized, polished, and client-focused Patient Coordinator to join their team.

As the first point of contact for their patients, you’ll play a pivotal part in their surgical journey, guiding them from initial inquiry through consultation, scheduling, and post-op care. You’ll be the calm, confident liaison who ensures every patient feels cared for, understood, and supported.

Your Role at a Glance:
Client Experience & Front Office Support
Act as the first point of contact for patients in person, over the phone, and via email
Handle all inquiries with professionalism, warmth, and discretion
Manage consultation scheduling and provider calendars efficiently
Track and nurture patient leads to drive bookings
Maintain accurate patient records in our EMR/CRM systems
Collaborate closely with clinical and aesthetics teams to ensure seamless care
Oversee the full surgical scheduling process from initial consultation to OR day
Coordinate pre-op appointments,



lab work, consents, and clearances
Ensure patients are fully informed with detailed pre- and post-op instructions
Communicate regularly with patients throughout their surgical preparation and recovery
Liaise with hospitals, anesthesiologists, and surgical centers to manage logistics
Monitor and optimize surgical calendars and waitlists

About You:
You come with 3+ years of experience in surgical coordination or clinic administration (experience in plastic surgery, dermatology or medical aesthetics is a solid asset)
A minimum of 2 years of proven sales experience required.
Exceptional communication and interpersonal skills
Tech-savvy: comfortable with EMRs, scheduling tools, Microsoft Office, and CRM systems
Detail-oriented with robust organizational and time-management skills
Skilled, emotionally intelligent, and calm under pressure
Approachable, polished, and genuinely patient-centered

Compensation:
Hourly Rate
On-site parking
Paid time off

Job Type: Full-time

📌 Patient Coordinator Toronto
🏢 Birecruit
📍 Toronto