Commercial account management meets service operations in this field-based role, coordinating client relationships, vendors, quality control, and issue resolution.

City Wide Facility Solutions seeks an Account Representative or Account Manager to manage and grow commercial client accounts. You will serve as the trusted contact between clients, independent service providers, and internal teams. The work covers janitorial, maintenance, landscaping, handyman, and specialty services.

Key Responsibilities:
Manage assigned commercial accounts as primary client contact
Coordinate vendors, schedules, scopes, and service quality
Conduct inspections against contract standards
Resolve concerns and track client feedback
Support renewals, scope changes,



and retention

Requirements:
Two-plus years of outside business-to-business account management experience
Two-plus years in a client retention role
Solid organization, communication, and follow-through skills
Microsoft Office and customer relationship management database proficiency
British Columbia driver's licence and vehicle

Apply account management, vendor coordination, and service oversight skills while strengthening commercial client relationships for City Wide Facility Solutions.
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📌 Commercial Account Manager Facility Services Burnaby (Canada)
🏢 City Wide Facility Solutions
📍 Canada