We're a team that puts customers first, invests in our people, and takes pride in being part of the local community. Whether you're just starting out in your career or looking for a role where you can grow, we'd love to meet you.What's in it for YouHands-on learning and product knowledge trainingReal opportunities to grow and advance within the companyEmployee discount on retail products after the first three monthsEmployee and Family Assistance Program (EFAP) to support your well-being and that of your familyA team culture built on three core values: Customers First, Inspired People, and Community ConnectionAbout the RoleAs a Lumber Yard Associate, you'll be the friendly face our customers count on from the moment they pull into the moment they drive away. You'll help them find exactly what they need, load up their vehicles, and keep our yard running smoothly. This is an active, outdoor role, and no two days are the same.You're generally the first and last point of contact for our customers, so your attitude and energy make a real difference. You'll also work closely with the rest of the yard and store team to make sure everything runs like clockwork.What You'll Be DoingGreeting all customers in a friendly manner within 60 seconds of their arrivalApproaching and interacting with any customers within 15 feet of youHelping customers find products and sharing product knowledge, including being able to identify and differentiate lumber species, grades, dimensions, and common building materialsUsing our customer service approach – Greet, Qualify, Recommend,



and Close – to understand each customer's project and suggest the right products (and any helpful add-ons)Loading products into customers' vehiclesCompleting daily yard upkeep: culling and flat-stacking lumber, labelling products and prices, maintaining pallets, and keeping stock organizedKeeping the yard clean, safe, and welcoming for both customers and teammatesCollaborating with the store team to communicate product availability, flag stock issues, and ensure a seamless customer experience from yard to checkoutAlways working in compliance with WorkSafeBC StandardsStaying in the loop on current promotions and product availabilityCompleting opening and closing duties for the yardWhat We're Looking ForNo experience in lumber or construction? No problem, we'll teach you what you need to know! Here's what will set you up for success:A passion for customer service and a go-above-and-beyond attitudeCuriosity and willingness to build product knowledgeWillingness to learn about products and a genuine curiosity about what customers are buildingA collaborative, team-first mindsetExcellent listening, communication, and interpersonal skillsDetail oriented with a strong commitment to safe work practicesAbility to lift at least 50 poundsComfortable working in all types of weather conditionsAvailability to work a versatile schedule, including weekends and holidaysForklift certification or previous forklift experience is an assetPrevious experience in lumber, construction, or retail is an asset

📌 Yard Associate (Canada)
🏢 Fraser-Valley-Building-Supplies-1
📍 Canada