Enhance customer relations as a Retail Experience Lead, responsible for operational excellence and team supervision. This role emphasizes cash management and delivering amazing customer service during every shift.

As a Retail Experience Lead, you will oversee store operations, ensuring compliance and education for team members. You'll open and close the store, maintain a clean presentation, assist cashiers, and improve customer experiences through high service standards.

Key Responsibilities:
Open and close retail store, managing alarm systems
Greet and assist customers, building lasting relationships
Provide exceptional customer service and product knowledge
Assist with onboarding and continuous training of staff
Handle escalated customer complaints professionally

Requirements:
2 years retail industry experience
High school diploma or GED required
Proven customer service skills
Explicit criminal record and Provincial Cannabis Certification
Solid communication, organization, and time management skills

Lead the way in retail excellence while mentoring a team committed to superb service.

📌 Retail Experience Lead With Cash Management Beaver Creek (Canada)
🏢 Fire & Flower
📍 Canada