Lead customer service operations as a full time Assistant Department Manager, using coaching and communication skills in Longo's retail environment. Support daily department readiness.

As Assistant Customer Service Department Manager, you will assist the Customer Service Manager with daily operations. You will mentor Team Members, address customer issues, and maintain productivity. The position requires customer service experience, robust computer skills, and effective communication.

Key Responsibilities:
Motivate and mentor Team Members
Support regular team meetings
Coach and train Team Members
Handle Team Member and customer issues
Uphold health, food safety, and loss prevention policies

Requirements:
Minimum one year customer service department experience
Strong customer service and relationship-building skills
Ability to lead, coach, motivate, and work quickly
Solid computer skills and willingness to learn systems
Availability for days, evenings, and weekends

Support Longo's customer service department through leadership, coaching, issue resolution, and consistent daily operational readiness.

📌 Customer Service Assistant Manager Welland
🏢 Longo
📍 Welland