Process credit card requests in Halifax while applying accuracy, organization, and attention to detail within a Monday-to-Friday schedule.

As an Account Processing Officer, you will handle refunds, reversals, rejected transactions, and exception issues. The work involves reviewing files, applying rules and regulations, investigating administrative requests, and documenting outcomes. Intermediate Microsoft Office skills support daily processing and documentation.

Key Responsibilities:
Process credit balance refunds and payment reversals
Handle rejected transactions and exception issues
Review files using applicable rules and regulations
Research administrative requests and document outcomes
Support streamlined processes and guide junior staff

Requirements:
Accuracy and attention to detail
Robust organization across multiple request types
Intermediate Microsoft Office skills
Team-oriented, qualified, service-focused approach
Comfort investigating exceptions within rules-based processes

Apply your credit card processing, investigation, and documentation skills while supporting accurate client service in Halifax.

📌 Credit Card Processing Officer Halifax Regional Municipality
🏢 Manpower
📍 Halifax Regional Municipality