Use blueprint interpretation and manufacturing knowledge as a Technical Customer Service Representative in an onsite Ottawa setting. Support customers through accurate quotes, orders, and updates.

This permanent, full time position serves customers across telecommunications, electronics, medical, industrial, defence, transportation, and commercial sectors. You will manage communications, prepare quotes, process orders, and resolve issues. Your first three months on the production floor build technical knowledge and company culture familiarity.

Key Responsibilities:
Act as the company's single customer contact
Prepare quotes using material, labour, subcontract, and hardware requirements
Process orders and resolve customer issues promptly




Coordinate production, quality, and delivery updates
Recommend cost reductions and share improvement ideas

Requirements:
Read and interpret blueprints for quoting
Manage multiple customers and changing priorities
Experience working in ERP systems
Knowledge of GMP, quality control, and logistics
Solid Microsoft Office and English communication skills

Bring technical quoting, customer relationship management, and manufacturing coordination skills to this onsite Ottawa customer service position.

📌 Technical Customer Service Representative Northside
🏢 LRO Staffing
📍 Northside