We are looking for a Front Desk Supervisor to join our team! If you are a person who enjoys a energetic work environment, socializing with people, and values organization, this is the perfect job for you! Job Description As a Front Desk Supervisor, you will lead your team in exceeding expectations and creating lasting positive impressions on each guest. Your role is very important because you are your team's leader, teacher, and role model. Additionally, you will achieve excellence by leading your people to make business decisions that are focused on upholding the highest standards in guest service while delivering against key financial goals and performance metrics for the department. You will deliver this leadership throughout the orientation, training, performance management, and communication processes. Pomeroy Perks Competitive wages and Health and Wellness benefit plan. Paid on-the-job training with additional learning opportunities.



Growth and development opportunities, both personal and professional. Personal days: 5 per year after 90 days of continuous full-time employment. Pomeroy Stay Travel Program. Key Focuses Ensures the front desk, lobby, and guest entrance are “picture-perfect” for optimal first impressions. Ensures assigned tasks are completed in a manner that does not require follow-up; both in terms of timeliness and quality. Provides direct reports with the resources, direction, coaching, and feedback required for their continuous development. Processes check-ins, check-outs, registers transactions, and provides information on hotel services and room location. Assists staff with problem payments, accurately direct billing companies, and processing all

📌 Front Desk Supervisor (Canada)
🏢 Pomeroy Lodging
📍 Canada