Catering Coordinator, Full Time, Td Place (Riviere-des-Prairies—Pointe-aux-Trembles)

Catering Coordinator, Full Time, Td Place (Riviere-des-Prairies—Pointe-aux-Trembles)

30 Oct
|
Levy
|
Riviere-des-Prairies—Pointe-aux-Trembles

30 Oct

Levy

Riviere-des-Prairies—Pointe-aux-Trembles

Catering Coordinator, Full Time, TD PlaceJob Category: Service & HospitalityRequisition Number: COORD009280LocationsShowing 1 location10753-Lansdowne-TD Place- | 107531015 Bank StreetOTTAWA, ON K1S 3W7, CANDescriptionThis Job has supervisorial responsibilities.SummaryThe expectation of this position is that the employee performs their duties and responsibilities in an efficient and effective manner. Furthermore, the expectation is to perform these duties while working as a part of a team.Essential and ResponsibilitiesCoordinate with Catering clients to establish their catering event expectations to provide the catering service the client is expecting in a timely mannerResponsible for planning and organizing the success of small to mid scale catering events at TD PlaceCreate and ensure all catering estimates, BEOs, buffet layouts, floor plans, labels, menus and beverage menus for each event up to dateSolidifying catering contracts, ensuring all the required information is signed off and confirmed by the client prior by the deadline dateConfirm payment information from clients prior to the event. Store all credit card information as per our internal policyEnsures all catering binders are prepared, and filled out corrects for every eventLead the catering team through successful events, ensuring all event set up are to our Levy Standard, and all staff have prepped for the event so we are set up for successEnsuring that the team is always setting up prior to the eventAssists the General Manager of Premium & Catering with the preparation of any large scale or multi day catering eventsSupport and guide the Junior Catering coordinator ensuring they have the support they need to succeedCoordinate with the Admin to ensure all part-time staffing numbers are reached, interviewed, and onboarded. Responsible to assist and manage this taskCreate the training plan for Part time Catering Staff, Catering Supervisors and the Junior Coordinator, ensuring all the required training is being completedCreate final event invoices and process payment for completed catering eventsProvide the Admin information for scheduling catering staff for upcoming events well in advanceDistribute information on all upcoming catering events to the culinary teamCoordinate with Culinary on all dietary information, buffet layoutsCoordinate with the Catering Sous-Chef, Executive Chef,



and the General Manager of Premium & Catering on pricing of items not on the catering menuMain contact for all backstage catering events. Ensuring the catering contract goes out with 48 hours of receiving the rider, ensures all set up and prep is ready prior to the show, and problem solves any issues that comes up throughout the event.Must maintain knowledge of catering menu offerings, dietary restrictions, and quantity recommendations based on the eventMust communicate efficiently and effectively with all managers, staff, and other departments to ensure the success of an eventAssist other departments when needed to ensure optimum service to guestsWorks as a team with Premium to ensure all event in the Premium & Catering Department are running successful, are prepped accordingly, and are cleaning up properly. Ensures we are demonstrating the one team one vision mentalityMust be able to effectively communicate with managers and co-workers to effectively accomplish goals.Run a daily pre-shift with the catering teamEnsure all catering services are meeting our high premium expectationKnow locations of event spaces in the stadiumMust be able to operate different food warming equipment, POS Machines and any other equipment used during the eventAble to resolve team issues in a professional mannerEnsure all items are returned to their proper storage locations and that the event is cleaned up properly, following closing proceduresLead and assist team members in assigned task including working as a catering server and other job duties as per operational needsEnsures cleanliness, readiness, and safety of assigned catering area following service standard and health & safety protocolsCome up with new revenue generating ideas every fiscal yearConducts monthly inventory of catering equipment and productResponsible for working with our social media coordinator and the General Manager of Premium & Catering Services to come up with a marketing plan for bringing in additional revenueResponsible to fill in during a catering event if a problem arises,



staff shortage or any other issues occur that will negatively effect the eventKeep invoice and gratuity trackers up to date as per designated deadlineProvide sales and gratuity reports as requested by the General Manager of Premium & Catering ServicesPromotes and demonstrates a team, positive and inclusive atmosphere in the teamCreates custom beverage offerings to help bring a catering event to the next levelComes up with ways to upsell during a catering eventAssists in the creation of catering menusAll other tasks as delegated by General Manager of Premium & Catering Services.Physical Demands/ Work EnvironmentAbility to lift and carry up to 40lbs.Frequent periods of standing and walkingOutdoor venue subject to changing environmental conditions.Frequent use of stairs.Size of Stadium tends to involve higher physical demands on event days.Sensory Attention: this environment is a noisy loud environment on event days.Language SkillsEnglish is the working language at this job location. Candidate must be able to understand, read, write, and speak English.French is considered an asset; but is not mandatory.QualificationsMinimum of 2 years' previous catering or hospitality experience requiredMinimum of 2 years' previous supervisor experienceMinimum of 3 years' previous customer service experienceCreative ability to apply to the catering presentation of the food service operationMust have completed high school or equivalent. Relevant work experience will be considered an asset.Must be bondable, and pass an employer administered background check.Must be able to demonstrate mathematical skillsMust possess a valid Smart Serve CertificateKnowledge of Microsoft Office (Word and Excel)Must be able to multi-taskMust be able to work in a fast pace environmentMust be able to work flexible shifts including nights, weekends, and holidays.Advanced Food Safety Certification considered an assetThe hourly wage rate for this position is $23.95. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

📌 Catering Coordinator, Full Time, Td Place (Riviere-des-Prairies—Pointe-aux-Trembles)
🏢 Levy
📍 Riviere-des-Prairies—Pointe-aux-Trembles

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