Support the mission of Cencora as a Bilingual Caseworker. This remote role is focused on reimbursement support and enhancing patient services in Canada.Cencora is hiring for a Bilingual Caseworker to deliver essential services in patient and provider support. You will engage in coordinating case updates, resolving reimbursement documentation, and monitoring operational trends. Effective communication and meticulous record-keeping are crucial to successful case resolution.Key Responsibilities:Assist with reimbursement requests for patient servicesCoordinate documentation and follow-up activitiesResolve routine issues affecting reimbursement processesMaintain visibility and accuracy in case recordsIdentify trends that may require escalationRequirements:High School Diploma/GED or equivalent necessaryMinimum of 2 years in case coordination or reimbursement supportBilingual in English and French essentialCertification in customer support preferredExperience in healthcare or claims support rolesUse your skills in a energetic role that contributes to Cencora's impactful work in healthcare.

📌 Cencora Bilingual Caseworker Position (Quebec City)
🏢 Cencora
📍 Quebec City