- Collaborate with the Product owner and functional Lead to refine the product backlog, translate business needs into detailed user stories and define acceptance criteria
- Engage with stakeholders to gather, clarify and validate requirements (performance, usability, compliance security included)
- Participate all scrum ceremonies and lead squad refinement sessions
- Support QA by providing functional scenarios, clarifying requirements and validating test cases against business needs
- Perform POC and impact analysis on existing Salesforce processes, configurations and data
- Configure Salesforce declarative features like validation rules, flows, page layouts, profiles, PS and PSG to support business needs
- Assist in defect triage and resolution
- Ensure compliance with Salesforce best practices and security standards

Skills and Qualifications

- Relevant college, university,



or post-graduate degree in Engineering or related education
- 8+ years of experience working as a Salesforce Analyst/Designer and 5+ years experience in financial industry
- Robust experience as a Salesforce Administrator and foundational understanding of Salesforce Financial Services cloud
- Experience creating and managing user stories, acceptance criteria and backlog refinement
- Basic understanding of banking workflows, customer and product lifecycle
- Experience with Jira, confluence or similar Agile project management tools
- Familiarity with Agile delivery, Jira, confluence and DevOps pipelines in enterprise settings

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📌 Salesforce Functional Designer (Toronto)
🏢 Tamanna Technology
📍 Toronto