Job Description

We are looking for an Implementation / Configuration Specialist to support increased implementation volume during a busy sales period. This is a highly client-facing and technical role responsible for managing multiple implementations simultaneously, configuring existing solutions, and guiding clients through a structured end-to-end implementation process.The ideal candidate is an exceptional communicator who can independently manage client relationships, stay organized across multiple projects, and confidently work within HCM/payroll systems.

Skills and Requirements

Must-Haves
Strong client-facing experience
Exceptional communication skills are critical
Experience managing multiple projects or implementations simultaneously
Previous system configuration or implementation experience
Robust organizational and project management skills
Proficiency with Excel and Microsoft Office
Ability to work within strict processes and implementation guidelines
Previous HCM system configuration experience
Experience with UKG
Experience with ADP Workforce Now (WFN)




Understanding of payroll concepts, including biweekly payroll cycles and general payroll processes

We are a company committed to creating diverse and inclusive settings where people can bring their full, authentic selves to work every day. We are an equal employment prospect/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to
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📌 Implementation Specialist Toronto
🏢 Insight Global
📍 Toronto