Drive customer engagement as a Loyalty Programme Officer at The Hong Kong Jockey Club. Support the planning and execution of an attractive Earn & Burn experience.In this role, you will manage the Loyalty Programme by monitoring trends in redemption and customer preferences. Your focus will be on enhancing the reward catalogue and ensuring it meets member needs while aligning with the Club’s business goals. Collaborating closely with vendors and internal teams, you will launch new rewards and communications to promote customer involvement.Key Responsibilities:
Monitor customer reward redemption trends and recommend enhancements
Coordinate sourcing with vendors and procurement team
Maintain a diverse and attractive reward catalogue




Collaborate on launching current redemption prospects
Track reward budget utilization and prepare reportsRequirements:
Bachelor’s degree in any discipline
Minimum of 3 years' experience in loyalty programmes
Experience in vendor management and reward sourcing
Proven analytical skills for budget and trends
Solid communication skills for stakeholder coordinationContribute your expertise in loyalty programmes to enhance customer experience at The Hong Kong Jockey Club.#J-18808-Ljbffr

📌 Loyalty Programme Officer At Hkjc Winnipeg
🏢 Hkjcfootball
📍 Winnipeg