Deliver exceptional customer service at Planet Fitness in Toronto, handling front desk activities and supporting members, guests, and prospective members.

As a Member Services Representative, you will create positive member experiences at the Pearl North York club. Responsibilities include answering phones, checking members into the system, conducting tours, calculating membership rates, and updating accounts. You will also address questions professionally while supporting club cleanliness.

Key Responsibilities:
Greet members, prospective members, and guests warmly
Answer phones and assist callers with questions
Check members into the system
Conduct tours and sign up current members
Complete cleaning checks and assigned club tasks

Requirements:
Be at least 18 years old
Have a high school diploma or GED equivalent
Demonstrate basic computer proficiency
Show punctuality, reliability, and customer service skills
Stand, walk, and occasionally lift up to 50 pounds

Bring customer focus, skilled communication, and front desk service skills to Planet Fitness members in North York.
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📌 Planet Fitness Member Services Representative Toronto
🏢 Penn Hills Fitness
📍 Toronto