Use persuasive communication and customer service skills as a Remote Inbound Sales Representative supporting MCI client programs from home. Recommend products and resolve customer needs.

MCI seeks motivated Sales Representatives to support sales programs alongside inbound customer service, help desk, and back-office operations. You will represent recognizable brands, manage customer accounts, process orders, and deliver consistent experiences. Training and product knowledge guide each interaction.

Key Responsibilities:
Handle inbound calls professionally, empathetically, and efficiently
Recommend suitable products and services using product knowledge
Research systems and collaborate with other departments




Manage accounts and process orders accurately
Follow scripts, policies, and privacy procedures

Requirements:
High school diploma or equivalent and age eighteen or older
Robust written and verbal communication skills
Accurate typing speed of twenty or more words per minute
Basic Microsoft Office Suite and Windows proficiency
Dependable, organized, and able to work independently

Bring customer-first communication, sales ability, account management, and problem-solving skills to MCI's remote inbound customer interactions.

📌 Remote Inbound Sales Representative Ottawa
🏢 The Sydney Call Centre
📍 Ottawa