Join Desjardins Group as a full time Member Reception Agent, delivering exceptional service and support to our valued members. Your role focuses on warmly welcoming customers and facilitating their needs efficiently.

In this in office position, you will ensure each member and customer receives top-notch service while navigating our offerings. You will enhance member autonomy by guiding them to use alternative channels like ATMs and mobile services. Your efforts will help maintain satisfaction and trust in Desjardins as you assist them with inquiries and route calls as necessary.

Key Responsibilities:
Welcome members and customers per Desjardins service standards
Assist members in using alternative service tools effectively




Monitor waiting times to ensure customer satisfaction
Address member needs while spotting sales opportunities
Schedule appointments and provide general information as needed

Requirements:
High school diploma in a related field
Minimum of two years of relevant experience
Fluent in French
Solid customer focus and effective communication skills
Situational adaptability and interpersonal savvy

Elevate member satisfaction and strengthen trust in Desjardins through exceptional service.

📌 Full Time Member Reception Agent Ottawa
🏢 Desjardins
📍 Ottawa