NIGHT SHIFT Operations Assistant | NIGHT SHIFT Operations AssistantCoach Canada Peterborough, Ontario, CanadaAbout this positionLocation: Peterborough, ONSchedule: 12-hour shifts - NIGHT SHIFTReports To: Operations Manager and Operations Supervisor – DispatchPosition SummaryThe Operations Assistant – Night Shift supports the overnight dispatch operation to ensure protected, reliable, and efficient transportation services across the network. This role provides operational coordination, compliance oversight, administrative support, and real-time communication between drivers, maintenance, and operations leadership.Working under the direction of the Operations Supervisor, the Operations Assistant helps maintain service continuity, regulatory compliance, and accurate operational documentation throughout the night operation.Key ResponsibilitiesComplete nightly dispatch functions including confirming and updating bus schedules, multi-day trip tracking, and future coach assignmentsSupport real-time scheduling adjustments and operational continuityMonitor driver attendance, sign-in/sign-out, and readiness for dutyCommunicate operational updates to drivers and leadershipMonitor dispatch systems to verify vehicle assignments and coverageAssist with service disruptions, delays, accidents, and incident documentationMonitor compliance with Hours of Service (HOS) regulations and collective agreement requirementsMaintain dispatch records, operational documentation, and shift handoversSupport operational reporting, audit preparation, and team communicationPerform additional operational duties as assignedQualificationsMinimum 1 year of dispatch, scheduling,



or transportation coordination experienceExperience in a unionized environment considered an assetStrong organizational, communication, and multitasking skillsProficiency with Microsoft Office and dispatch systemsAbility to work independently in a fast-paced overnight environmentBilingualism (English/French) considered an assetWorking ConditionsFast-paced transportation operations environmentNight shift work including weekends and holidaysFrequent interaction with drivers and operational personnelExtended periods of computer and dispatch system useEqual Opportunity and Accessibility StatementCoach Canada is a federally regulated employer, and an equal opportunity employer committed to employment equity and fostering a diverse, inclusive, and accessible workplace. We welcome applications from all qualified individuals, including those who self-identify as members of the four designated groups under the Employment Equity Act: women, Indigenous peoples, persons with disabilities, and members of visible minorities.In accordance with the Canadian Human Rights Act, the Pay Equity Act, and the Accessible Canada Act, we are committed to treating all applicants fairly and without discrimination. Accommodations are available upon request throughout the recruitment process for applicants with disabilities or other accessibility needs.If you require accommodation at any stage of the hiring process, please contact us to make arrangements that best support your full participation.We thank all applicants for their interest; however, only those selected for an interview will be contacted.

📌 Night Shift Operations Assistant | Night Shift Operations Assistant (Madawaska Valley)
🏢 Coach-US
📍 Madawaska Valley