Drive innovation at Amazon by leading as a Senior Software Engineer for the CHEX team in Toronto, Ontario. Deliver cutting-edge customer service tools using AI and contemporary technology.This role places you at the forefront of developing transformative solutions within Amazon's customer service organization. As a senior engineering leader, you will own the architecture and mentor others while ensuring alignment with best practices. Collaborating with cross-functional partners, you’ll create systems that enhance the efficiency of customer service agents globally.Key Responsibilities:
- Spearhead architecture from Lambda to frontends
- Craft strategies for scalable technical solutions
- Mentor fellow engineers while leading projects




- Engage with Product and Data Science teams
- Deliver quality software consistently in an agile settingRequirements:
- 5+ years of experience in software engineering
- Proven programming skills in relevant languages
- Strong background in systems design and architecture
- Leadership experience as a mentor or tech lead
- Familiarity with Generative AI application developmentLead the charge in revolutionizing customer service technology at Amazon with your engineering acumen.#J-18808-Ljbffr

📌 Lead Software Engineer For Amazon Chex (Toronto)
🏢 Amazon Development Centre Canada ULC
📍 Toronto