Support Manitoba Blue Cross members in Winnipeg through hybrid customer service, claims adjudication, and health benefits expertise. Respond by telephone and in person.

This Member Services Representative handles complex inquiries about enrollment, billing, coverage, and claims. The position requires accurate processing, strong communication, active listening, and knowledge of health perks. You will explain requirements, resolve issues, and support members, providers, and travel agents.

Key Responsibilities:
Respond to member inquiries using first call resolution whenever possible
Explain coverage, benefits, claim requirements, and payment information
Adjudicate standard and diverse health and dental claims
Update Coordination of Perks information for accurate claim processing




Assist members with online portal registration and navigation

Requirements:
Post-secondary education or equivalent relevant experience
Several years providing direct service to members or the public
Excellent written, verbal, and interpersonal communication skills
Strong attention to detail, confidentiality, and numerical ability
Proficiency with Microsoft Word, Excel, and email applications

Bring customer service, claims processing, and health perks knowledge to Manitoba Blue Cross members in Winnipeg and surrounding areas.

📌 Health Benefits Claims Representative Steinbach
🏢 Manitoba Blue Cross
📍 Steinbach