Review consumer credit applications in a hybrid Waterloo position using English, French, Excel, and careful financial analysis. Support dealers and customers across Ontario.

Stanley Black & Decker seeks a Bilingual Consumer Credit Representative reporting to the Director, Global Credit and Collections. You will verify applications, assess creditworthiness, process payments, maintain records, and communicate decisions. The work supports credit operations across the full contract lifecycle.

Key Responsibilities:
Review consumer credit applications for completeness and accuracy
Assess creditworthiness using bureau reports and banking information
Communicate decisions, repayment options, and contract requirements to dealers
Process payments, deposits, returned payments,



and account adjustments
Manage delinquent accounts and coordinate payment arrangements

Requirements:
One to three years in customer service, accounts receivable, or lending
Solid organization and exceptional attention to detail
Proficiency with Microsoft Office, especially Excel and Outlook
Solid written and verbal English and French communication skills
Ability to travel to Kitchener as needed

Apply credit assessment, bilingual communication, and payment-processing expertise to support Stanley Black & Decker customers and dealers.

📌 Bilingual Consumer Credit Representative Alton (Canada)
🏢 Stanley, Black and Decker
📍 Canada