Become a vital part of Ververica as a Technical Support Engineer, engaging in work from home with cloud solutions and Apache Flink. Your expertise will support customers like Netflix and Amazon in maintaining their real-time data pipelines.

As a Technical Support Engineer, you will troubleshoot technical issues on Kubernetes and Flink while collaborating with engineers to resolve real production problems. Your role will require a blend of problem-solving skills and cloud technology knowledge, benefiting clients who depend on uninterrupted service.

Key Responsibilities:
Serve as the primary technical point of contact for customers
Diagnose issues within Kubernetes and Flink settings
Reproduce complex problems with attention to detail




Document and escalate cases to Engineering for improvements
Create knowledge base articles for customer support

Requirements:
2+ years in technical support or similar role
Robust knowledge of cloud platforms: AWS, Azure, or Google Cloud
Experience with Kubernetes and container technologies
Excellent problem-solving and analytical capabilities
Customer-focused mindset with clear communication skills

Elevate your technical expertise in cloud-based products and support real-time data solutions with Ververica.

📌 Technical Support Engineer Remote At Ververica Northside
🏢 Ververica
📍 Northside