Create welcoming customer experiences with Loblaw Companies Limited in Edmonton, using exceptional service and calm support. This in-store role supports customers and colleagues.
Real Canadian Superstore at 17303 Stony Plain Rd seeks a Customer Support representative reporting to Asset Protection. The Customer Experience Ambassador greets customers, provides assistance, and helps maintain a positive, protected shopping setting. Solid collaboration and relationship-building support smooth store experiences.
Key Responsibilities:
Welcome customers and colleagues as their first point of contact
Assist inquiries and guide customer flow at entrances and exits
Identify and address spills, wet floors, and safety hazards
Respond calmly to urgent situations and escalate when needed
Complete accurate daily, weekly, and monthly reports
Requirements:
Previous retail or customer-facing experience is preferred
Exceptional customer service and relationship-building skills
Qualified, friendly, and approachable demeanor
Ability to maintain composure during challenging situations
Ability to stand or walk for extended periods
Use customer service, safety awareness, and calm communication to support shoppers at Real Canadian Superstore in Edmonton.
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📌 Customer Experience Ambassador Edmonton (Canada)
🏢 Loblaw
📍 Canada