Position Title: Auto Parts Store CounterpersonType of Employment: Full time permanentNumber of vacancies: 2Compensation: $22.00-25.00 per hour, based on experience, plus a comprehensive benefits package.Hours:40 to 44 hours per weekMonday to Friday, alternating SaturdaysWho are we looking for?A dedicated individual looking for long-term employment with opportunity for growth, and is committed to working reliably for 40 to 44 hours per weekA team player with a strong work ethic, positive attitude and customer-focused mindsetAn individual with a passion for customer service, and knowledge of automotive aftermarket parts, cataloguing systems and/or sales/repair/service experiencePosition SummaryThe primary objective of this role is to provide professional customer service and process orders using automotive knowledge, company systems and parts catalogues. The individual will also pick, pack, ship, receive, stock, and organize automotive parts, and effectively deliver automotive parts to customers. Effective use of company resources and tools is integral to this role, as is meeting and setting customer service goals.Who are we?Canusa Automotive Warehousing Inc. (Canusa) | Auto Parts Centres (APC) is a family-owned business that values workplace culture and safety. Canusa/APC provides opportunities to grow alongside accomplished industry leaders. If you are a dedicated individual searching for rewarding, long-term employment, this career could be the perfect fit! Visit our website to learn more about us at https://www.Autopartscentres.Com/ .Key ResponsibilitiesProvide quality customer service and assist with customer inquiries both in-person and over the phone using automotive knowledge, the Company database,



and the parts catalogueAnswer inbound calls and ensure all calls are answered in a professional mannerConduct follow-up calls to customers as necessaryEfficiently and safely load auto parts into delivery vehiclesEfficiently deliver parts, being mindful of customer requestsComplete necessary paperwork (e.G. warranty forms) in an accurate mannerMaintain overall store appearance by cleaning and organizing on a regular basisPick, pack, ship, receive, stock, and organize auto parts when necessaryOther reasonable duties as assigned by the management teamKey Requirements and ExperiencesAutomotive aftermarket parts knowledge/experience (customer service, sales, repair) requiredA valid G Driver's license and clean 3-year abstract requiredBasic computer skills (e.G. ability to use and navigate Microsoft Office Suite, including Word and Excel, online database and web-based training)Basic mathematical skills and understanding of basic units of measurementAbility to sort items alphanumericallyDesirable Skills and AbilitiesKnowledge of wholesale practices and techniquesStrong communication skills (verbal and written)High level of professionalismPositive attitude with a flexible mindsetHealth and safety awareness (e.G. safe material handling practices,



knowledge and application of proper ergonomics and hand hygiene)Accountability and dependabilityExcellent ability to work independently and as a teamTime management skills and prioritization skills with a deadline-oriented mindsetAbility and willingness to learn new technology and proceduresAttention to detail and excellent organization skillsAbility to multitaskAbility to thrive in a fast-paced environment and take initiatives as necessary (challenge-seeking attitude)Ability to understand, respond to and work with a diverse populationStrong willingness to improve, learn and adapt in accordance with new practices and changePhysical Demands and Work EnvironmentAbility to lift and move 10 lbs. (4.5 kg) to 50 lbs. (22.7 kg) safely and consistentlyAbility to walk, stand, climb ladders and stairs, balance, lift and bend on a regular basisWhy work with us?A supportive culture with the opportunity for a long-term careerStrong focus on the health and safety of employees with a dedicated Joint Health and Safety Committee (JHSC)Employee and Family Assistance Program (EFAP)Comprehensive benefits package that includes health, dental, out-of-country/province travel, long-term disability, accidental death and dismemberment and life insurance benefits (permanent full-time positions)Health Care Spending Account (HCSA)Deferred-Profit Sharing Plan (Retirement Savings Plan)Competitive wage based on experienceEmployee pricing on products, social club perks and employee appreciation eventsCo-operative team environment with the unified goal of providing customers with the best experience with a unique delivery service and distribution networkEqual opportunity employer committed to diversity and inclusion. Accommodations are offered during the application process upon requestReferencesReferences from previous employment or education may be required.Safety-Sensitive PositionThis position is a safety-sensitive position. The employee must be free from impairment while at work and be fit for duty, as a high alertness level is absolutely required.

📌 Auto Parts Store Counterperson (New Tecumseth)
🏢 Apc-Auto-Parts-Centre
📍 New Tecumseth