Support premium payment processing and client inquiries as CLIC’s Bilingual Premium Payments Administrator in a hybrid work model. English and French bilingualism is required.

This temporary full-time, 12-month position sits within the Billing Service Centre. You will administer premium payments, process billing transactions, reconcile account records, and provide knowledge to business partners. Solid communication, problem-solving, and client service skills are central to the work.

Key Responsibilities:

- Provide courteous service through phone and email channels
- Administer premium collections and payment transactions
- Process NSF letters, premium returns, and billing transactions
- Obtain information from internal departments for inquiries
- Recommend solutions after reviewing billing reports

Requirements:

- Two years’ experience in individual life insurance
- Related accounting, finance, payroll, or banking experience
- Post-secondary certificate in Business Administration or related field
- Required bilingualism in English and French
- ACS designation is considered an asset

Bring premium administration, client service, bilingual communication, and billing analysis experience to CLIC’s Billing Service Centre.

📌 Bilingual Premium Payments Administrator (Canada)
🏢 Co-operators
📍 Canada