Use sales leadership and merchandising expertise to support Lindt Chocolate Shop performance in Masonville. Robust communication and customer service skills are central.

This Assistant Store Manager position supports retail sales, employee supervision, and daily administration at the Lindt Chocolate Shop. You will help establish service standards, train employees on sales techniques and product knowledge, and monitor sales performance and labour requirements. The role also includes performance management, recruitment support, cash handling, and paperwork.

Key Responsibilities:

- Monitor daily sales performance and labour requirements
- Model exemplary customer service behaviours and establish standards
- Support employee training on sales techniques and product knowledge




- Reconcile cash, receipts, payroll, accounting, and store paperwork
- Assist with employee performance reviews and ongoing management

Requirements:

- One to two years retail management experience
- Two to five years overall retail experience
- Previous merchandising or visual presentation experience
- Ability to manage multiple priorities and multitask
- Strong oral and written communication skills

Apply your retail supervision, sales training, and customer service strengths to support Lindt Chocolate Shop results in Masonville.

📌 Retail Sales Supervisor Chocolate Shop (Canada)
🏢 Lindt & Sprüngli USA
📍 Canada