Support shelter clients with intake, referrals, and compassionate communication at The Salvation Army, working every Saturday and Sunday from 4 p.m. to midnight.

As a Frontline Worker, you will provide direct support and encouragement within the Overflow Shelter. The work includes answering inquiries, connecting clients with community resources, and fostering relationships with social service agencies. You will report to the Shift Supervisor while supporting ministry unit operations.

Key Responsibilities:

- Answer incoming inquiries and direct clients as needed
- Provide direct client support, assistance, and encouragement
- Connect clients with appropriate shelter services
- Build positive relations with community social service resources
- Perform other assigned duties within shelter operations

Requirements:

- One year of related frontline experience required
- Knowledge of clients and community resources
- Solid interpersonal, active listening, and empathy skills
- Patience, professionalism, integrity, and confidentiality
- Ability to work with diverse clients and community contacts

Bring client support, resource knowledge, and professional communication to weekend shelter shifts serving Peel Residential Services.

📌 Client Support Shelter Worker (Canada)
🏢 The Salvation Army in Canada
📍 Canada