Use bilingual communication and account reconciliation skills as a First Party Collection Agent with UPLevel in Quebec or Etobicoke. This is permanent, full time work.

Credit Risk Management Canada Ltd. is seeking a First Party Collection Agent, internally called Debt Recovery Account Manager. You will reconcile accounts under 60 days delinquent through first party collections, supporting customer and client account updates. The work uses phone, email, documents, payment arrangements,



and account systems.

Key Responsibilities:

• Communicate with customers through email and phone calls
• Send and receive documents to update accounts
• Find solutions and arrange customer payments
• Meet weekly call and collection targets
• Complete skip tracing tasks when needed

Requirements:

• Bilingual communication skills in French and English
• High level of communication skills
• Ability to multitask across account activities
• Knowledge of Microsoft suite, soft phones, and CRM systems
• One to two years of experience considered an asset

Apply your French, English, customer communication, and account reconciliation skills to debt recovery at UPLevel in Quebec or Etobicoke.